My husband and I purchased Miracle Ear hearing aids for $10,000. Two weeks after the purchase, we were not satisfied with the product and tried to return the hearing aids. We were told at that time to try the aids for at least 2 more weeks. We did just that, and when we returned to the office wishing to return the hearing aids, new personnel was running that office, and we were told our 30-day satisfaction guarantee had run out. Had we not been instructed to wait the added days, we would have insisted on returning the hearing aids right away.
In the meantime, the hearing aids are made so cheaply that parts have broken. My hearing aids were sent back to the factory for repair, and I had to wait almost a month for their return. Now the same part is broken again, and when I tried to call the office of purchase, it was closed.
Miracle Ear is a con artist operation with no regard for people or hearing loss. I would never recommend Miracle Ear to anyone, and I am thinking of suing this company for false information, false product claims and false customer service reliability.
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