THE WORST customer service ever! Their outsourced non-english speaking consultants lied and convinced me we could get high speed internet through direct tv - WRONG! I didn't believe it was legit and began investigating the very next day. I was right - they didn't know what they were talking about. They billed me $39.95 for equipment AFTER i cancelled the service and then they really started a mess with at&t (their internet partner). They sent me equipment too — and the customer service through wirefly is worse than direct tv (if that's possible)
I have been on hold with these idiots for over 20 minutes now - do not ever use them!!! GO TO DISH NETWORK - they all speak english and don't lie to you.
0 comments