Complaint / review text:
I have recently discontinued my service with dish network. I have been their customer for 4 years. When I call to notify them of my intent to cancel the service, I was treated very rued. I was instructed to send all the equipment back and responsible for all the charges including for them to send me a fedex returned boxes. Dish Network charged $30
to my account.
On the other hand, the direct TV my roommate uses has a very happy ending.
When she called Direct TV to cancel her service, they were very friendly, and hope we will use them again in the future. The returned boxes (for the equipment to be returned) are free of charges. Good relationship with customers. Definitely will use them again. I was lucky? Because I was only being charged $30 by dish network. Expect to pay a lot more if you have more than two receiver. It was a rip-off when a 4 years royal customer no long want their service and has to pay all the fees Dish Network billed them for Dish network's equipment. Be aware!!! No dish network.