I opened an account on August 15. Rented 2 DVD's, kept one day and returned. I recieved a bill on Aug. 25th stating that I owed $41.09 in late fees for 8 movies returned late.
I inquired immediately about this obvious error and was informed that "Tiffany" had rented them. I asked "Who is Tiffany?" They informed me I had allowed her check-outs on my accounts. They had a first name and DOB on the form I had signed. I made the mistake of signing the form ASSUMING the asstistant mng. Had only put in the answers to the questions as I gave them. They said Too bad - you signed,
I am 49, live alone, have a good job and an excellant reputation. I know of no one that needs to be nor that I would included on my account. Especially not someone born in 1986.
Apparently the dist. Super. Said too bad as well. I then went to our District Attorney as, the first event could have been a clerical error, but as the RUDE asst. Mang.informed me "They had to know they had access to your acount to use it." Since this person does not exist in my life then it is clearly fraud on the part of that store, and obviously that clerk as she is the one who typed the form.
The District Attorney does'nt seem to concerned as I am sure he has bigger fish ti fry. I have wriiten an account with cioies and faxed to the CEO... No responce in a week and I don't expect any. I am writting to our nearest comsumer affairs at a local TV news station and intend to write a letter to the editor of our local paper warning comsumers.
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