Usacomplaints.com » Shops, Products, Services » Complaint / Review: Walmart - Return. #382857

Complaint / Review
Walmart
Return

I have been able to return things to Walmart without receipts and just get money put onto a card. I went in happy with doing this when I was returning a broken adapter I had bought only a few days beforehand. I had my receipt, and didn't expect to get much trouble. What had happened was, I got home after buying this only to see that when I opened the box, the adapter end was bent and it rattled which. Meant itwas broken. I still tried to see if it would work, but it wouldn't. I get there, explain to them what happened, and they tell me that they won't accept it. I asked why and they accused me of replacing a good adapter with a broken one and returning the broken one. I was so offended by this, and asked to speak to a manager. They refused to get the manager, and said not even he could do anything. They smirked and asked me to leave since they couldn't do anything, and I asked them if they basically just took $50 from me, and they smiled and said yes and told me to have a nice day. They said they wouldn't screw up like that so it had to be me. The picture on the box is the exact same as the adapter. Yea, people could see it in many lights, but I am so sick of the customers always being blamed for crap like this. I don't just have $50 to hand out. I have tried returning it on 3 other occasions and the manager refuses to talk to me still. I contacted the online help, and they said the are reviewing it, but they have been for a long time now. Pretty annoyed with all this.


Offender: Walmart

Country: USA

Category: Shops, Products, Services

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