Usacomplaints.com » Shops, Products, Services » Complaint / Review: House Of Brides - 5 day return/complaint policy ludicrous. #269185

Complaint / Review
House Of Brides
5 day return/complaint policy ludicrous

Bride situated in UK ordered 5 Dessy bridesmaid dresses to be delivered to Ireland, 1 to be delivered to Virginia. The one to VA was delivered quickly but as bridesmaid was not living at delivary address (I am grooms Mother, my daughter is to be a bridesmaid) dress was not scheduled for fitting until after 5 day return deadline was long past. Dessy dress size 18 was ordered according to their sizing chart.

As instructed I inspected the dress, right color, right style (Dessy 2049), size 18 tag on dress, no flaws.
Perfect I thought, until the fitting. Major problem. Dress actually delivered is Bust 44, waist 39.5, Hip 50, size 22???

No help from Houseofbrides as 5 day return date long past, no help from Dessy as that company does NOT deal direct with consumers

We will have to have dress remade costing $107.
Do not use either of these companies they rip you off


Offender: House Of Brides

Country: USA   State: Illinois   City: Glenellyn
Address: 1184 Roosevelt Road Glen Ellyn Illinois 60137
Phone: 8003951240

Category: Shops, Products, Services

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google