Usacomplaints.com » Shops, Products, Services » Complaint / Review: Walmart Store #2357 - I had put Xmas ornaments into a bag & was harrassed by security. #269301

Complaint / Review
Walmart Store #2357
I had put Xmas ornaments into a bag & was harrassed by security

The day after Christmas, after 5pm, I went to Walmart to pick some stuff. I am not 1 of thoses crazy shoppers who don't sleep to get sales:-) while at the store, I saw Xmas ornaments and TOYS on clearance, so naturally I picked a few boxes... Until I had my hands FULL -literally!

I a took my "booty" to the scanner in the beauty department to check the prices before I decide what to keep.

Now for the "best part". As I had a few big ornaments, light, Xmas tree (small, I am a petite woman:-) and toys BOXES, I pulled 2 Target bags that I had in my pocket (I returned something to Target earlier) and put some of them into the bag... After scanning and liking the price. Now the boxes are TOO BIG for the bags and you can see the products. I wanted to have extra help, but since I didn't plan on buying so much stuff initially and I didn't want to look for a Wet cart (it was raining outside-I even had another big bag to put over my head when I came into the store) - and the store was PACKED. Shopping carts slow me down, I carry stuff in my hands usually, and there were no baskets (this store never have them) and I wanted more mobility since there were too many people w/carts loaded to the ceiling.

Then a security lady come to me and asks me what am I doing. I explain. She tells me to take things out of the bags, I do. She tells me that she is a security officer and that I put stuff in bags to conceal it. I reply: it's ridiculous. I ask for help carrying stuff. She was nice enough to call a guy w / cart. The guy was polite, no problem here.

Then she escorts me to the register to pay for stuff... And tells me "to never come again to the store or she will charge me w/tresspassing"

I asked for for her name repeatedly and she declined to provide it, while her tag was inside cleavage. Needless to say my hubby returned the stuff I bought to Walmart-whatever I could find unused around the house. I shopped at that store for 8 years (when you have kids, you try to save whenere you can) and I did that w/the bag before: I'd unload my stuff on the register belt. Never had any problem.

Was I shoplifting? Insane - the boxes were falling out of the bags! I was inside the store, no exit in sight.

I would appreciate any comments from this site.
Thank you.


Offender: Walmart Store #2357

Country: USA   State: Maryland   City: Germantown
Address: 20910 Frederick Road

Category: Shops, Products, Services

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