Usacomplaints.com » Shops, Products, Services » Complaint / Review: Bridal Boulevard - Wei Wu, Shanghai Trading Company Bridesmaid Dress Nothing Like Photo, Refused to Give Full Refund or Respond. #685017

Complaint / Review
Bridal Boulevard
Wei Wu, Shanghai Trading Company Bridesmaid Dress Nothing Like Photo, Refused to Give Full Refund or Respond

Photos show first dress (on the left) compared to the correct dress, as well as my dress in the middle of the other two dresses. You'll notice that mine is off color and not one of them is identical.

Purchased my dress on March 16th for a wedding on April 30. The dress they sent didn't match the two other bridesmaid dresses so they told me to ship the dress back and as soon as they received it they would begin making the new dress. I had to pay $47.73 to return the dress because, although they list themselves as having a New Jersey address, it does NOT exist and they are located in CHINA. They stated they would refund my shipping costs as soon as they received it. Once they received the dress they started making the new one. I had to communicate with them for nearly 2 weeks for them to understand the urgency of the dress.

The new dress arrived 1 day before the wedding and it was the exact same dress as before.



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