Dress orders for six bridesmaids were placed in Feb. All of the dresses arrived except for two. The bridesmaid's had been checking the status online and everything was apparently fine. But two weeks before the wedding the dresses still haven't arrived. We called and were told that the orders had ...
I ordered on-line from House of Brides. I entered all of my information correctly, but after the final submittal of information I realized that all the information was incorrect. The only thing that was correct was my name! I immediately contacted my credit card company which stated that the charge ...
I tried to follow up on my oder that was estimated to ship to me on by the end of November. After two weeks of constant calling and emailing I finally got an email response saying House of Brides had received two out of my three items I had ordered and would follow up with the third item and get ...
I ordered a wedding dress on May 14th on They charged the money immediately after I ordered. And after that, the only email I received from them is " Your order has been proceeded". I've been waiting for a month and did not hear or receive anything from them. Then I called customer ...
I ordered on their website an Albert Sung dress, model number D328. I mentioned in my order that I needed this dress by June 13th.in regard to their sales process, their website states: "We contact our customers by email at various points of the order process. It is imperative the customer ...
I ordered a dress that was to be shipped to me in 3 weeks or less. House of Brides took my payment immediately. I was to receive a confirmation in 7-10 days. I called customer service on the 10th day and spoke to Helen. She said she would call me back and did not. I called back and spoke to ...