I am a former At&t customer which is now cingular. I am currently USING THE digital network (TDMA).
Cingular practices deceptive sneaky business dealings, In my September Statement there was an additional charge for using the tmda network. I had NOT been put on notice prior TO THE changes. I discovered the additional fee in my September statement. I call the lousy customer service and was placed on hold so that the agent could get confirmation because apparently he was not clear on the reason it was placed on my account. "either that or he was playing dumb".
My contract did not include AN ADDITIONAL CHARGE FOR THE NETWORK TMDA that was offered when I got the service. I feel like I am being FORCED/PIMPED/ROBBED to change to the new GSM network which does not offer the plan that I currently have with the promotions the new plans don't come close. Cingular is unwilling to match the minutes or compromise. Cingular wants it all... I will go to another wireless company before I let those JOKERS force me to switch.
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