Like many others here I was a long time Cingular customer. After numerous customer service problems, I switched to ATT. Not long after I switched, Cingular and ATT merged so I got Cingular back, Ohhh goodie. That worked for a while until Cingular decided to drop the TDMA (digital) wireless service. This policy effectively rendered my phone obsolete. According to Cingular's policy, I could continue with my current phone and plan for a few more months only if I was willing to pay an additional monthly fee of $4.99. After that, they would replace my good Motorola V60 with a cheap Nokia phone only if I signed a new two year agreement at twice my current monthly rate.
This kind of business practice is typical of the present day corporate twits in America.
Needless to say, I found that I could drop Cingular for a more competitive plan through (ROR REDACTED COMPETITORS NAME) which included two new RAZR V3 phones (free) and two Bluetooth wireless headsets - all for only $49.99/mo. This was a great deal that I could not refuse.
So, thanks Cingular. You've convinced me again that your business is bogus and not worth having.
Never Again!
Down with Cingular Wireless!
Jerry
Wichita, Kansas
U.S.A.
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