I have just received a statement from Direct TV through Pegasus. It included over $50.00 in charges from Dec. 2000 and Jan. 2001 for pay-per-view. I called customer service, and finally, after a considerable wait, I talked to someone from another country who informed me these were charges from the past, from when my telephone line was disconnected. I requested titles of the movies watched with dates and times, and he said that was not possible. If it is not possible, how do they know what they are charging me for? I asked him if my phone line had been disconnected, how was I receiving the pay-per-view movies today, since they were always on the next current bill.
I am not paying another cent until I get some satisfaction on how I can be billed for charges over a year old. His reply to all this was "too bad," and that they could disconnect my service. Watch your satellite statement every month; who knows what you are being charged for.
0 comments