Complaint / Review
Reliance Home Comfort
Billed Every Three Months Despite Repeated Requests for Monthly

Reliance has been charging me for a three-month period, which I do not like. Almost a year ago I asked them to change it to monthly, and they told me they could. I then waited for the three months to expire, and they charged me again for three months. I called them and thought, okay, this time they would get it right, so again I waited for three months to expire, and they billed me again for three months. I called them again and thought, wow, great customer service. I waited again for three months, and again they billed me for three months. I called again, and they said it would for sure be taken care of, and lo and behold, I just got charged again for three months. What a company!