1. Since day 1 of my service with Reliance, I have always received poor service. First, your agent told me I would get a $2000 refund if I bought the service I have right now, but then they needed proof of my old furnace motor to give me that money the agent told me about. How can I show that when ...
I cannot believe the terrible customer service I just received from Reliance Home Comfort. In the last month I have received two notices thanking me for signing up for the protection plan at a cost of $15.24 a month, in addition to what I am already paying to rent the water heater. The first time, ...
If you are thinking about renting from Reliance, do not do it. Twice I received an old water heater that leaked within a couple of years. The last time, I checked the build date before it came off the truck. I told the repair person to "keep it." That 8 year old water heater is not coming ...
I have been with Reliance for 6 years, and it has been an ongoing yearly problem that their tank is leaking. They keep repairing it every year, and to this day the tank has given up. Their staff came and said it needs a replacement, and to my surprise I have to pay for the replacement of the ...
I just received a letter by mail congratulating me on choosing their protection plan covering my furnace and air conditioning for $19.20 a month and asking me how I wished to pay. Several options were offered: credit card, online, etc. I had an account number. I have had no previous contact with ...
I recently moved into my house and received a notice from Reliance Home Comfort that they are charging me around $100 for account setup fees. I called them and told them I wanted the tank gone, at which point they offered to sell me the tank for $240. It turns out the tank is 12 years old and full ...