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(800) 331-0500
Complaints mentioning204
Complaints & Reports
- Unexplained Roaming Charges Pushed Bill Toward $2,000
- Sent to Three Collection Agencies and Credit Not Corrected
- Plan Change Not Entered and Supervisor Called Me Liar
- Billed Full Cycle After Contract Ended and Number Ported
- Network Switch Left Phones With Dropped Calls and No Remedy
- Billing Errors, Missing Paper Bill and Charges After Cancelling
- Repeated Billing Errors and Roaming Charges Despite Plan Change
- Prepaid grace period denied and $62 balance lost
- Offered plan did not exist, then higher charges and fees
- Service does not work at new location and plan downgrade penalized
- Collections billing for old phone number and no bill ever received
- Wrong upgrade and double termination fees led to over $1000 past due
- Four months to cancel service, then early termination fees charged
- Defective free phone and delayed replacement shipment
- Bills of $800 and $600 never corrected and account sent to collections
- Service disconnected before due date, reconnect fees and collections over unknown account
- Billed $1,299.29 for calls to Africa never made plus early termination fees
- Unresponsive support, credit balance billed and payment shown twice
- Told no roaming charges in Washington DC but $300 bill followed
- Account balance refund promised but never sent after cancellation