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Complaints mentioning111
Complaints & Reports
- Eight Months of Service Calls Without Working Cable or Internet
- Confusing Install Fees and Prorated Charges on First Bills
- Existing Customer Denied $52.90 Double Play Deal
- Switching Rebate Promised but Never Paid
- Past-Due Balance Grew to $1,200 After Missed Bills
- Unexpected Letter Adding $10 Blast Speed Charge
- Internet Slower Than Before and Pushed to Buy Power Boost
- Free Wii Offer for New Triple Play Customers Denied by Reps
- They bill one month in advance
- Promised Extra Year at $29.99, Then Bill Jumped Above $90
- Quoted $30 Internet Price Doubled on First Bill
- Collection Notices for Equipment Transferred During a Move
- Modem Sold for an Unserviced Area and Return Dispute
- Cable Takeover, Double Billing and On Demand Failures
- Sold Triple Package With Unneeded Router and Fewer Services Than Promised
- Recurring TV Picture Problems and Many Technician Visits Unresolved
- Poor Customer Service and Repeated Technician Visits After Takeover
- Services Shut Off Three Days After Paying Bill in Cash
- Promised $50 Visa Gift Card Never Received After 18 Months
- Missed Installations Across Three Moves and Scheduling Mix-Ups