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Complaints mentioning111
Complaints & Reports
- Charged for modem never supplied and refund pending three months
- Billed monthly rental for modem purchased for $99
- Billing errors and claims of competitor service sabotage
- Phone Payment Fee Not Disclosed and Charged Twice
- Appointment Marked No One Home Despite Waiting All Afternoon
- Internet Price Higher Than Promised After First Month
- Billing Adjustments Promised After Technician Visit Never Applied
- Still Billed After Returning All Equipment and Ending Service
- Billed After Cancellation and Account Sent to Collections
- Illegally held my money and then purposly overdrafted me 4 times
- Triple Play Bill Far Above Quoted Price and Disputed Movie Orders
- Promised Credit Never Applied and Bill Higher Than Agreed
- $250 rebate denied after written guarantee on 24-month contract
- Duplicate account sent to collections, then repeated telemarketing calls
- Payment lost at payment center and treated as if lying about it
- Lost payment after double auto-billing, now sent to collections
- Hidden fees pushed triple play bills past $600 in two months
- Promised $200 rebate check never received
- Pay Per View Charges and Installation Fees Not Credited
- Internet Upgrade Quoted at $10 Then Billed $27 Extra