When I signed up I was promised a $50 Visa gift card for "ditching the dish" I never received it. I called numerous times over the next 18 months and have still not gotten anything. They said that the card was sent on different days but I never saw one.
They also said they would give me a deal on the services when my 18 month deal was over and they jacked up the prices on my, my friend who got the deal from the same person as me one day later, has not had the increase in price. But her mother who got it a weak later again from the same guy got jacked up before the 18 month promotion ended.
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