I ordered x2 SD cards from this company having availed of a discount coupon through Living Social.
My first email to the company was on 10th of August enquiring about the non-appearance of my order, to which I received the reply below, plausible, I thought:
Dear Sean,
We are very sorry for the delay, you should have recieved an email from us stating the below.
We have had a large quantity of SD cards ordered and our supplier delivered them to the wrong address, they should be here by next week and dispatched the same day or a day after,
We are dedicated to resolving this issue as quickly as possible
We are extreamley sorry for any inconvenience caused.
Kind Regards
Gadgets And Products Ltd
John Wheeler
Www.gadgetsandproducts.co.uk
02074740740
The phone number does not connect and my subsequent emails have not been responded to.
My next course of action is to contact Living Social as they claim to vet all of their offerings and ensure customer satisfaction. From Living Social website:
What should I do if my deal is not honored as advertised?
We're sorry to hear that you've had an issue with your voucher. Please be sure to check the Fine Print of your deal, which is written on each voucher and on the deal page prior to making the purchase. If the restrictions that the merchant has imposed on this voucher are not stated in the Fine Print on your voucher and on the deal page, please contact a Consumer Advocate with details regarding your redemption issues and we would be more than happy to help!
0 comments