This is a fraudulent company. It spends a lot of money to be placed at the top of a Google search which strongly suggests that you are really contacting Apple. If, for instance, you search for Apple technical support, they appear at the top of the search with the address apple. Mytechsupport.com. I paid for a year of support because they told me my Apple service contract was expired. Again, I thought I was talking to Apple so I paid a hefty fee. The tech guy was utterly incompetent. Was trying random solutions that anyone could have Googled. Nothing worked. I told him to connect me with customer service, whom I asked for my money back. No dice. I Googled for reviews and found numerous complaints just like mine. Shame on Google and Apple for allowing this scam to persist in broad daylight!
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