To all these people that complain about the service and product that you get from Rent a Center. I have been dealing with them for over 20 years, its all in how you deal with them. There are a lot of people that rent things and then move without telling them, or just don't pay the payments, so when you wonder why they go postal about the money, this is why. I have never had a problem, if you pay the few dollars more each payment for the service contract, then you get a loaner when you send yours in for service, if you don't ask about a loaner, they aren't going to offer one. Simple as that. Learn to ask for what you want. Most credit cards or debit cards charge a business a service charge to process the fees through their banks, hence the new 1.50 convienence fee for paying over the phone. I'm not saying that there aren't some bad stores out there, but, I have used stores from Texas to Maine and on to Massachusetts with no problems, its all in how you deal with them and how you treat them... When they deliver furniture to me, I always have popsicles at the ready for the workers for when they are finished, it is hard work carrying heavy furniture up my granite stairs. Appreciate them and they will go above and beyond for you, simple as that... They work hard for people that don't think about them and how many people they deliver to or how badly they are treated each day. Moving furniture and installing appliances for you.
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