Usacomplaints.com » Miscellaneous » Complaint / Review: Pura Silk - Consumer Report. #838166

Complaint / Review
Pura Silk
Consumer Report

Pop-up ad noted about risk free trial combined purasilk and essence of argan product. Felt it was straightforward and ordered with credit card. £2.49 charged for shipping for purasilk. After 4-5 days no product received, bit of research on net revealed possibility of scam. Called company asked me to call again after 3 days. Reassured me that product should reach soon but failed to understand the logic that you cannot trail a product over 1-2 days! Advised to call again once product arrives for RMA to return but did not assure me that they will not charge full amount at 14 days. Due to lack of transparency and misrepresentation of product have informed bank to cancel my card. Have informed the company not to charge at 14days and will unauthorised if they do so. Product not received so far (day 12).


Offender: Pura Silk

Country: USA   State: California   City: Brea   ZIP: 92821
Address: 2500 E. Imperial Hwy, Suite 201-273
Phone: 18002408307
Site:

Category: Miscellaneous

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