I called on Friday to get ship out time b4 I order online. Was implied would go out Monday. Called in a week for tracking info, talked to "Travis" was told not even shipped yet. I said it should be here by now. He rudely told me that it said on website would ship in 5-7 days (LIE #1) site said CUSTOM ORDERS ship in that time. Asked for owner/GM. He said that was him (LIE #2) said I could tell he wasnt. Said he could only ship out items today, I said fine. Asked again for supervisor. Told me hold on and then got a "Josh". He said GM "just left" (likely LIE #3) we argued about what I was told regrding ship out time. Rude and abrasive, talks over you and doesnt know his facts either. Told me the best was to ship out today, I said fine. I insisted he ship out today as promised, I am on a time crunch, and he, like Travis was more interested in making matters worse by wanting to cancel the order. I said do not and ship as promised. Got a call later from Josh telling me he was going to cancel the order ecause they cant please me. I told him NP, ship it as promised and hung up. He went ahead and cancelled it anyway!!! Total jerks! If they worked for my company, they would be fired! What a fine example of sad employees and a boss who you cant get ahold of to tell him, if HE even cares! So sad! I would ask you NOT to give your money to people like this. I will pay a little more NOT to do business with this sad company!
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