Usacomplaints.com » Internet & Web » Complaint / Review: America Online - Ripoff. #166961

Complaint / Review
America Online
Ripoff

I installed America Online's "Free" software promising 1050 hours "free" in September. I had to enter a credit card number in order to get this "free" service. One month later I subscribed to DSL through Verizon. I went online and cancelled my AOL service. I didn't thin kanything about AOL again until I paid off my credit card and closed it in January. I started to receive daily phone calls from AOL telling me that they couldn't access my account to pay for services due. I wrote them a letter stating "Thank God you can't access my account any longer, I cancelled you in October." Instead, they contnued to call my house every day, sometimes twice a day. I couldn't explain myself to the rep. They wouldn't listen. Fianlly, in April out of frustration and anger, I agreed to pay for my one month's free service I received in Septemeber 2005 (AOL said they would "forgive" the other $95.00 I supposedly owed them for service.) I paif them on April 29, and...

THEY ARE STILL CALLING MY HOUSE EVERY DAY! This is outrageous. i want to sue them for harrassment! I am living with two friends, it's not even my telephone, one of my friends just went on disability from work. She has COPD. My other friend was just released from the hospital for pancreatitis and gall stones. They have asked me to how get AOL to stop calling their house once or twice a day. How can I stop AOL from calling this house and harrassing my two friends? Please help!


Offender: America Online

Country: USA   State: Nationwide
Site:

Category: Internet & Web

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