Usacomplaints.com » Miscellaneous » Complaint / Review: T-Mobile Promo - Promised 47 Dollar Flat Rate for Two Years but Still Billed 57. #727975

Complaint / Review
T-Mobile Promo
Promised 47 Dollar Flat Rate for Two Years but Still Billed 57

Last April I called T Mobile to switch to another co. Which was cheaper, because I am on social security. I told the rep at T-mobile that I could get a plan for 10$ cheaper than what I was paying, which was with tax etc 57$ monthly. He told me if I sign up with T-Mobile for another 2 years he would give me the same thing 47$ flat. I asked him to repeat it back to me. 47$ a month for 2 years including everything. Well, every month my bill was still 56 and change or 57$ and I had to call and T-Mobile said they would fix it. I have had to call every month, and today I asked to speak to a supervisor, and he connected me with some guy who told me that there is no such price and that he could 5. Oo$ off a month. Last month they gave me a 20.00 credit on my bill. This month my bill is 56 and change. Please help me.


Offender: T-Mobile Promo

Country: USA   State: New Mexico   City: Albuquerque   ZIP: 87176
Address: Executive Customer Relations, P.O. Box 37380
Phone: 8008662453, 4253784000
Site:

Category: Miscellaneous

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