T-mobile cannot provide me with a call log to verify the minutes used on my prepaid account. I am supposed to believe them rather than verifying. Spent 2 hours in a store which tried to help me but call center were being idiots. ...
I had to cancel my t mobile account due to poor service. Not getting service in my upstairs or downstairs and service in areas I used to get. My final straw was when my son had to almost die from anaphylactic shock due to the fact he could not get a hold of me. They want me to pay the $668 in ...
Dear T Mobile, Unfortunately, I had the TMobile line (Personal Information Removed) in Vienna. I tried to cancel many times the line in different TMobile stores before I left the city but they said that I needed to cancel by T Mobile Hotline because I needed a letter explaining why I wanted to ...
They are the only company that keeps extending my contract with the most minute changes. I have had t-mobile for two years, As of Oct. I added my son on to my account, after three months he was unable to pay for the phone and soon after he had lost the phone twice. I canceled the phone from being ...
My cellphone broke down, once again, at the most inconvenient moment, and I came in to buy a new one. No, I do not want to extend my contract another 10,000 years to get the latest gizmo for free. That gizmo will be obsolete in a year, and will probably malfunction and die in less than 9 months -if ...
In November I sent the payment of 240 dollars thru there automated phone system, a couple of weeks later my phone was cut, so I checked my bank account and noticed that they never charged me for the 240 dollars. I sent a letter to them explaining the situation, and they replied a month later with a ...