Phone: 8008662453
Found 189 reviews / complaints

T-Mobile
Contract Auto-Renewed on Suspension Request, Cancellation Fee $241.41

Mitch Wheeler Account #: (Personal Information Removed) When I attempted to suspend my account due to the loss of my job and cutting back on expenses, I received NO NOTICE that immediately the company RENEWED my contract for 2 years, as an automatic renewal! I didn’t discover this or find it out ...

I, m In The Desert And Being Scammed By EE-T-Mobile Every Day
Consumer Report

Continuous scamming by O2 mobile and EE-T-Mobile 15pound payements and 10 pound payments. These Scammings took place on 6th August continuosly 15 pounds and 10 pounds payements. ...

T-Mobile
Poor Reception and Lost Contacts After SIM Swap at Local Store

I have had a T-Mobile phone and plan since 10. I have had numerous problems with the phone and service that has been reported to T-Mobile. In June, I went to my local T-Mobile store and the rep replaced my SIM card which did nothing to resolve the issues with the phone and reception and he wiped ...

T-Mobile
Phone Shut Off, Overcharges and Hang-ups Despite Family Hardship

I have been a customer for 7 years longer. I bought another line / phone $200.00 on top of the monthly bill. I have a disabled child. On many occasions they shut the phone off, refused small payment weekly arrangements. They have over charged me many times. $24.99, $9.99. I have been hung up on. I ...

I Cancelled T. Mobile And They Wanted $274 - They Tacked On More
Consumer Report

I got a call from a collection company - name unknown - they said that we owed T. Mobile something like $374.00 - T. Mobile's cancellation fee is $200 - they tcked on more expenses with no explanation. I said that I would pay $5.00 a month to pay the cancellation fee and sent them $5.00. Now they ...

T-Mobile
Replacement Phones Under Insurance Keep Failing, Refused Credit

I purschased a T-Mobile MyTouch Dec 14 at Costco. I also purchased insurance on said phone. May my phone freezes. I am sent replacement via insurance that does NOT work. I send it back they resend another and another. 7 weeks later I am on 3rd phone with intermitant service. No offer for a creidt ...