July 31.2009 I was recommended to the Law firm of Brett Margolin PC (BMPC) to negotiate a loan modification from my lender, Wachovia Bank. Before signing their documents I emphasized to BMPC that if they were in any doubt as to the possibility I needed to know up front so that I would not engage them.
I submitted my documents to BMPC's representative Cheryl LaPuma, and after review she reported to me that from what she saw there should not be a problem. She sent me their documents and requested legal fees of Four Thousand Dollars to be paid immediately. I paid $4,000 promptly in two instalments within 21 days, I was desperate. At the beginning everything appeared to be going well on my case but after three months BMPC changed the person handling my case and getting feed back from BMPC became almost impossible.
Wachovia subsequently placed my home in foreclosure, that is when another BMPC representative telephoned me urgently, asking several questions some of which I explained that I could not answer because I was on the road in my car, on a cell phone and did not hae any documents in front of me.
The pattern of no feed back to my inquiries continued; my case was transferred to five different representatives then finally in May BMPC representative - Nicole Colson told me that BMPC could not help me and that I should find a local attorney and file bankruptcy.
Since then I have been requesting a refund of at least a half of my $4,000 but BMPC does not respond to my emails, they ignore my letters, and when I telephone BMPC representatives either keep me on hold endlessly or they pretend to transfer my call and disconnect me.
This is so unfair, I am entitled to most of my money back and there should be some way to stop this dishonesty, it is a crime.
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