I recently ordered four items for Christmas from SportsMemorabilia.com. I submitted my order on December 17th. I quickly received an email from the company letting me know that my order was received. Because it’s the holiday season and I was paranoid I contacted the company on Monday 12/21 to find out the status of my order. I spoke to the aforementioned Jane. Jane was polite and friendly and assured me that my memorabilia would come on time but that the tracking number was not available yet, she assured me a call back the same day. I received a call back from Jane regarding my order, she originally stated that one of the pictures might have to be sent separately at no cost to me, or they could wait a bit to see if the item came in and ship all of the pictures together. I received my tracking number via email that day, and an additional email from Jane making sure that I did receive the packing number. On Dec 22 I received another call from Jane letting me know that my shipment went out with all of the pictures I had requested. I received my autographed picture and the additional items as expected on 12/22. Not only was I overly impressed by the continuous communication from Jane, I am anxious to give the quality pictures to my boyfriend for Christmas. I was reassured by the company that my item was going to arrive on time and it would be as expected. It’s not fake autograph as a certain member of the forum mentioned. I highly recommend this company for sports memorabilia. They pride themselves on authentic memorabilia and customer service. I couldn’t be happier!!! Thank you!!
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