During the holiday season I was having an extremely difficult time with my product that I had ordered, Camilo took the time and patience to help me resolve the issue and was extremely courteous and helpful! I work managing 3 different companies and this was definitely the best customer service I ...
I ordered an item from sportsmemorabilia.com and I realized the item had not arrived when it said it would. I emailed the company, and was quickly emailed back by Liana. She was efficient and friendly, and resolved the issue incredibly quickly. The item had been lost in transit, so she was able to ...
This company sounded great... At first. I ordered a signed baseball for my husband along with a case. Was charged for both but only received the baseball. So here it is, sitting in the box it came in with NO case to display it. Kind of makes me question the legitimacy of this company. I've been ...
We purchased a few Danica Patrick memorabilia items from Sports Memorabilia. There was an issue with one item and Liana was extremely helpful in getting us a new item. She kept in constant contact with us thru email and resolved the issue very promptly and in a timely manner.. ...
I recently purchased a signed baseball and boxing glove from sports memorabilia. I was contacted via email because the baseball I chose did not pass the quality control and have been suggested by Liana about an alternative Dan Pasqua autographed baseball which I liked and accepted to be shipped as ...
Before the autographed print that I purchased had shipped, I received an email from Liana Roman stating that they had detected an imperfection in the item I had chosen. Wow. Has that EVER happened in the history of retail?! Actual quality control BEFORE the item is delivered?! I was impressed. ...