I've had constant problems with BofA.
I call and complain and they return part of what they purloin.
I filed a complaint with the better business bureau and The Office of the Comptroller of Currency. Below are their web sites where you file a complaint electronically. I also found this organization and filed a complaint with my congressman.
Everyone here should do the same.
Http://www.bbb.org/us/Find-Business-Reviews/
Http://www.helpwithmybank. Gov/complaints/index.html
Http://www.affil.org
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