January 3rd, 2025. Brandon Proctor, Manager of the Edinger Branch, and Ryan Sheehan, Vice President at Bank of America, appeared to have lied to me. They promised a resolution and played the role of nice guys while stonewalling me for six months. Bank of America lacks customer service and shows ...
This year, Bank of America has shown a distrust signal. I have been with this bank for over 40 years, and I just had a reason to cancel all my accounts. I see that I am past due on a credit card that is arranged in mobile banking to withdraw up to $200.00 all this year. Without letting me know, ...
I opened a checking account with Bank of America, November. I added a savings account which I had an order for transfer from my checking to fund my savings every beginning of the month. In the month of March, I received a wire transfer from my husband who does not live in the US, this same month I ...
Seeking to refi our 5% fixed 30 yr on $1.025M mortgage on our primary residence (only real property owned). - 3 appraisals since October, ranging from $1.725 to $1.815; equity $700k / ~60%LTV - $800k in retirement accounts / $55k in CD account / 750 credit scores - Other debt = 2 auto loans, approx ...
The drive thru teller window was closed at my neighborhood branch several months ago located at Forest Hill-Westover Branch in Richmond, VA. It is hazardous and unsafe to walk from the parking lot across ATM traffic to the bank entrance. Closure of this service is also discriminatory to elderly and ...
This branch is really bad. Poor training and service. I have been a bank customer for many years, and maintain large personal and business account balances. Started using this branch when a closer one closed. The service is bad, may be because in moderate income neighborhood. Last week they really ...