Usacomplaints.com » Miscellaneous » Complaint / Review: Best Buy - Circuit City ripoff Products so bad that you need to buy a waranty because it s almost guaranteed something will go wrong. #51895

Complaint / Review
Best Buy
Circuit City ripoff Products so bad that you need to buy a waranty because it's almost guaranteed something will go wrong

I went to best buy, and I purchased a laptop. I should have guessed from the 15% restocking fee, that it was a mistake! Also after coming in 5 times, i never got even greeted. A simple Hello, how are you? Can I help you find anything?

No such luck

But I did get this "Sorry we are out of stock"
I hear that all the time! Some BEST BUY, if you CAN'T BUY IT!

So i bought the warranty, and best buy says in the fine print, (I found out later) that it's up to their discretion to repair the notebook. The monitor went in about 3 months and they refused to service it. It just simply shut off. Not broken or anything like that. They gave me my 300 bucks back for my warranty.

So I went to circuit city next month for a tv purchase. The sales guy was not some punk 18 year old, and he KNEW what he was talking about. I got a 4000 tv, and he only charged me 300 bucks for an onsite warranty! If you are not buying the warranties at circuit city, go to best buy.

Circuit city doesn't want VOLUME. I can see why, my tv had a slight problem and a tech came over and replaced my tv with a newer model! A new sony! The manager at circuit city told me also that if anything were to happen to talk to him. He'd take care of me. And he did!

Bottom line is. If you don't buy the warranty. Don't shop at circuit city. Because you're stupid. And stupid people shop at best buy right? Plain and simple. The prices are so good. And things happen with notebooks and tvs. Don't come crawling back saying it broke if you never bought a warranty. THAT'S WHY THEY OFFER THEM silly.

So every time i hear a sales person offer the warranty, and i hear a customer laugh saying no, that's a waste. I think suckkkerrrr, if it breaks your screwed. Because your a cheap skate. I even tell em that at the register while getting a faint smile from the salesperson.

Anyways i heard it acutally hurts the sales people. Buying a computer with no accesories, or service HURTS their numbers. Its better if you didn't buy it in the first place! And if their numbers aren't good, they can get fired. It doesn't matter how good they are. So blow off customers that don't buy service.

Tobi
New Hampshire
U.S.A.


Offender: Best Buy

Country: USA   State: New Hampshire   City: Portsmouth
Address: Woodbury Ave

Category: Miscellaneous

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