I was promised a 3-day/2-night vacation just to see a presentation. The salesman, Randy, went through his dog-and-pony show just as described above. We ended up getting the same $1,800 deal. And that vacation? It was just a stupid voucher that you can get pretty much anywhere.
I rescinded immediately after, bringing my Tri-Star to Randy's office. I made sure to give them a copy of my recission (as well as a copy to my father as a witness) and I retained the original. The 1st time I went there, they refused to take the recission or the vaccuum (it IS a vaccuum,) and said that I had to have Randy come and get it. I looked around the office and there was a big sign saying, "Salesmanship begins when the customer says 'NO!'" What a bunch of creeps. I came back later in the day and Randy happened to be there; I delivered my signed recission, but he still wouldn't take the vaccuum.
He then made appointments on 7 different occasions to come and pick up the tri-star when we were both home, obviously to try and re-sell us. We completely changed our schedules to be home for EVERY one of these appointments, and Randy flaked on ALL of them. He only ever called and gave notice on 1 of them; he apparently got stuck on a sale 'til 10:00 at night. Every time he called to schedule a succeeding appointment we would confront him about missing the last one and the inconvenience to us (because we BOTH have to be there,) and he always stated that he got sent out on another appointment.
Anyway, it's been over 20 days now, and we have performed in full our obligations under the recission, and now the vaccuum is ours. It's really funny how right after the 20th day, he suddenly didn't care about both of us being there and just wanted to pick it up - we gave him a chance and he STILL flaked! Normally, I'd still give him the option of picking it up, but everything about him and his company and the people in his office was slimy.
I'm really glad that I kept a log of the missed appointments and that I kept the recission and had witnesses to it; he's already trying to work it out with his manager to find some failure to perform on our part.
Do not do business with Clean air Systems! You can buy Tri-Stars at a zillion different websites and on E-bay and save yourself having to shower to get the ooze off of you.
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