On 1-3-09. I helped my uncle L.S. Apply for a car. Withen 20 minutes we get a call from Randy Schmutt. He said you"ve been approved. We went there.
My uncle filled out all the papers, and put down 100 dollars. Randy said it looks good. Come back on 1-5-09. We'll finish everything up, and get you into your wheels. My brother took my uncle back to get the car. Walked into the building, and Randy Schmutte let my uncle have it. The first thing out of Randy's mouth was your a lier. You lied to me. No less than 5 times did he say that. Then Randy said your denied. My uncle asked what for. Randy said it's because you lied. You have no job. My uncle told him yes, I do have a job. Showed him check stubbs. Gave him the number, and fax number. Plus he had the name of his company. Don't think he even bothered to check it out. My uncle proved he had a job. Thats why hes at work today at Crosswinds in Sebetha, kansas. Not only did my uncle prove he had a job. Randy wouldn't return his down payment. My uncle didn't denie them. They denied him. To make matters worse. You call all Carhop numbers, and they give you the number back to this car lot.
They say talk to the manager. You call them, and get Randy. Ask to talk to the manager. Randy says he's not in. Send e-mails to [email protected]. They go unanswered. I understand they have the right to sell to who they want to, but if they don't want to sell to you. Then why not give your down payment back, and let you move on to another car lot. People beware stay away from carhop. They make mistakes, and keep your down payment. Even have reciept. I'm sure we can get the 100 back. Most likely cost more to get it. I don't get their A rating from the Better Business. Should be F
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