I had been a patient of Randy Wright, DDS for several years. I have not been happy with his work overall but he is painless. He recently attempted to do a filling on me that he knew, from the xrays, should not have been done because the decay was down to the root. He drilled it out anyway, told me he it may not work, charged my insurance for the visit. It got infected and I had to go to a endontist because he refused to do the root canal, even though he had done one for me 3 years previously.in the last month I had to cancel an appointment and, due to the fact that I owed them $78 for care my insurance wouldn't pay, they sent me a letter stating I had to find another dentist. Obviously they do not care about their patients, just their money. I got the rudest, most harrassing email today from their "office manager" stating that "It is unfortunate that you feel the need to spend the hours of your time expressing your negative opinion of our office and could not spare an hour to show up for your scheduled appointment... And not have the courtesy to give us 48 hours of notice...". I had previously explained to them I am raising my grandchildren, one of whom is mentally ill. I have to take a lot of time off of work for her and cannot always come to my scheduled appointments if something happens at the last minute. They do not care.
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