To whom it may concern:
I am the mother of Robert Banks who was involved in an incident on November 01 at the Newport, TN Pizza Hut located at 802 Cosby, Hwy. I am writing you because I feel my son was treated unjustly.
If the managers at Pizza Hut had done there job, my son would still have his. The managers Matt and Cathy allowed an employee, Randy to come to work drunk, smelling like alcohol, yelling at not only the managers but other employee’s, and disturbing the customers at the counter.in my opinion, if they had fired Randy or told him to leave at the beginning, the problem would have been solved. The manager Liz and another person named Lisa told me by phone that none of this incident was Robert’s fault in anyway and yet he was fired. Matt, also a manager said that if it was up to him, he would bring Robert back immediately. They said Robert did everything possible to get Randy to leave him alone. My question is, why was Robert fired over something that management should have taken care of the first time when Randy came in smelling like alcohol. Randy clocked out went to the hospital and later called back to work wanting my son to come pick him up and Robert told him he couldn’t because he was working. Then Randy talked to a manager and the manager sent an employee to pick up Randy and bring him back to work which was asking for trouble. Who know's, that employee may have still been on the clock when he or she went to pick up Randy. Robert was defending himself after Randy hit him with his chest. Randy fell down when Robert pushed him because that’s what drunks do. Maybe you should have fired your mangers for bringing Randy back to Pizza Hut and not intervening to prevent the altercation when Randy came in twice starting trouble.
Concerned
Theresa Banks
1524 W Hwy. 25/70
Newport, Tn 37821
For questions or answers you may have call:
423-623-9370
423-608-0920
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