I'm too angry to go into it all. I'm totally exhausted and exasperated with this company. Just one huge nightmare.
The short story is: I bought an Inspiron notebook in 12. Just as the warranty expired, i had to start replacing major components: modem, hard drive, keyboard, mouse, etc.
Against my better judgment, I believed those rave reviews in the pc magazines, i bought another inspiron (2650). Within 4 months all major components had to be replaced: motherboard, CD/DVD, keyboard, floppy drive, modem, etc. A real piece of junk.
Now I'm simply trying to replace my power cord and you'd think it was the most complicated request they'd ever received. Customer service (online) doesn't have a clue what they're doing. I've rec'd about 10 emails from 10 different reps saying 10 different things and all I want is a lousy power cord.
Needless to say, I'll never, ever buy from them again.
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