Living nightmare. After it took three or four days for the initial on-site next-day service, they tried to replace the motherboard. They kind of did, but it did not work, and now three of the memory sticks they took out don't work. So, they ordered a new motherboard because they thought the other ...
Since I purchased my Dell Inspiron 7520 for 57000 INR on 31st July, I am frequently getting various issues with the laptop. I am totally fed up with your laptop, with again and again some or other issues arising. With all the confidence in Dell for so many years I purchased this company's laptop. ...
On November 28 I placed an online order with Dell for one of their Black Friday deals on a laptop (the laptop deal was $199.99). I paid an additional $15 to receive the laptop within 2 business days. We received a phone call from Dell, on December 1st, that we needed to contact them in order to ...
I ordered two Dell Laptops online, in Germany. My first encounter with Dell's incompetent customer service staff was when I phoned Dell's call center (in Germany) and asked whether the Next Business Day On-Site Warranty was really valid internationally. I was referred to half a dozen different ...
Bought the XPS 13 Dell laptop for my wife early this year. It died on 10/7. It is a $1000 laptop which we are really surprised. We contacted Dell as the product is still in warranty. This is when the nightmare started. The first technician came with a broken replacement one week after; then it took ...
I filed a fraud case against my ex wife who openly admitted making purchases in my name via email. I sent the fraud department copies of the email traffic along with copies of my orders showing that I wasn't even in the same state as her and they are saying because the police are saying it is a ...