My husband I purchased a desk top computer and a laptop with these two purchases came two rebates totalling $230.00. I sent all the appropriate paperwork by certified mail. I received email confirmation, I also received an email stating that they were sending me a check dated 4-10. They stated my rebated was valid and I should receive this and the other check 30 days from that date. Well... It has been 30 days as of today. My mail came and no checks.
So today I haved called Dell They tell me they have no record of my rebate. Hmm Well should i be surprised??? I talked to Josh And then his supervisor Anu. Thank God I saved my emails because I now have to be the one to show burden of proof. They say they will get this resolved. We'll see about that. The advantage I have is. I do have the time and I'm very persistent especially when there is point to be proven. I will keep you updated...
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