I was billed on my phone bill by ILD Teleservices. I called the company and told them that I never signed up for any internet service through them and asked why I would need to sign up for an e-mail service when I had exsisting e-mail service through my phone company and hotmail as well. The lady refused to take off the charges and when I asked to take to a supervisor or someone else that could help me with this matter she got rude. When I was transfered the line was busy. I then called my phone company and had a 3rd party block put on my phone. I have never even heard of them before and told them as well. When I got on the internet after talking to them I had to search for atleast 10 minutes before I could even find the site and saw nothing on there about e-mail service. I have been wrongfully billed for something I didn't sign up for and never gave anyone on the web my concent to be billed for. Please help me resolve this matter. Thank you so much for your time and consideration of this matter.
Amanda
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