These imbeciles had sent me an incomplete entertainment system. It is completely useless in my home and they have gven me the run around. I have since been billing them for $40 per day as storage fees. The sales rep told me that they dont stock anything as it is very expensive to warehouse items—they're right. Small claims will allow for storage fees. These people need to be taught a lesson when it comes to customer "service". The Greenwood INDIANA store will find this out shortly as to what can and will be done to them in a courtroom. ALWAYS complain to all boards, the BBB, and your state's attorney general. Also contact the Federal Trade Commission, they dont like poor business practices very much and they have the authority to fine them severely. Just wear them out with the free legal help that is offered, it is very costly for them to defend. Furniture delivered that doesnt have the correct parts isnt furniture, theyre using you for storage of their inventory, CHARGE THEM FOR IT!
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