Wish i had bothered to find reviews before i making a purchase.
I made a recent $4k plus purchase of several pieces. Delivery was at about 6 weeks (i was told 4-6 weeks).
Not counting all fit finish, the furniture is nice. Lacking is attention to detail, i.E. Knobs drilled and set uneven, broken door stays, etc.
I would hardly call this a quality outfit for several reasons.
#1. Can't believe the delivery guys don't use furniture dollies. Their backs will likely give them problems in the future based on what i witnessed as they carried heavy pieces of furniture in my home.
#2. The hutch i bought has two bifold doors. The knobs on one door are way off, by about 1/2 inch. No one would have trouble seeing this blatant absence of quality craftsmanship with the naked eye. Also, one of the doors also has a broken stay.
#3. Two level headed calls to their service guy who has yet to answer his phone, have gone unreturned. Not one return phone call.
They've lost out on future sales here. I had considered buying another bedroom set from them. Will not recommend them to anyone.
0 comments