BUYERS BEWARE of Ashley Furniture Homestore in Chattanooga, TN
One of the worse buying experiences I have ever had. Nearly $3000.00 spent on our living room set.
The sales people flat out lie to you to get the sale, they change the price on what they quote you when you decide to buy, when I called them on it they said oh I made a mistake. They give you a delivery date then after the purchase they change it. When it was brought to their attention it was oh we made a mistake. The price on the furniture that was clearly marked went up when they wrote up the order their reply oh it must of been mismarked. Then you wait and wait for your funiture to be delivered.
3 of the 5 pieces were delivered defective. The quality of their funiture is terrible.
The leather chair must of had a scratch and they covered it up with some dye very clearly visible. The $500.00 coffee table has nicks and about an 18 inch scratch across the top. These were not delivery issues just bad pieces of wood used in the construction process. The end table likewise nicks and dents all over it.
Here is a good one they told us it would take about 3 days to assemble the furniture after they received it. I asked assemble what and they said it comes in flat. I of course questioned that and they said oh yes we have to assemble them. I again said assemble it. Turns out 2 days to screw on the knobs which they did in my home we have the assembly instructions.
Ashley Furniture Home Store took what should have been a pleasant experience and has turned it into a total nightmare.
Here's the funny part. They were voted Best of the Best in Chattanooga.
Be careful with this questionable business.
Take your hard earned money elsewhere there are plenty of other good furniture stores in and around the Chattanooga area.
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