Complaint / Review
JustAnswer
Credit Card Debited Monthly Since April After One-Off Fee

I used JustAnswer for the first and only time in April, paying a one-off fee. It seemed a fair transaction. However, in August I found that they had been debiting my credit card monthly since then, though I have had no contact with them.

My card issuer knew immediately of the scam when I reported them today, and in British law the card issuer takes responsibility for my loss, for which I am most grateful. It seems a bit unfair on the banks, though. It would be much better to catch the perpetrator and hang him from a high tree.

How do these criminals get away with their scams after the first couple of reports?