Complaint / Review
JustAnswer.com
Card Cancelled After $28 Charge Attempt With No Response

I asked an electronic question to the listed company, and they responded that I would be charged $28 on my credit card only after I received a response that I was completely satisfied with. Until that satisfactory response, there would be no action debiting my card.

Four hours later I had received no response at all to my question. I went into my online credit card account and saw that JustAnswer had already attempted to take $28 out of my account. I contacted my card company and cancelled the card, and I am being issued a new one with a new number. I checked online afterward and saw that others had experienced this same scam. I have yet to hear back from any of the so-called experts at Just Answer.