Usacomplaints.com » Electronics and household app. » Complaint / Review: Home Depot Extended Service Plan - LG Refrigerator Model LFX25960TT. #496001

Complaint / Review
Home Depot Extended Service Plan
LG Refrigerator Model LFX25960TT

Bought LG fridge in 2007 and also have had recurring issues with it overheating. On 8/6 I discovered that it was starting to burn the area around the interior light bulbs. Out of this, I recognized the internal lights were remaining lit even if the gates towards the fridge were shut. All the food within the refrigerator was warm of course if I'd not been house, the refrigerator might have captured burning since the region round the bulbs is dark.

Also, if you want snow inside your beverages, do not purchase this refrigerator. It requires 2 total times to load the ice container, so when it's saturated in snow, it fails and does not instantly turn off the ice machine. Therefore, this really is anything you have to check all the time to ensure you transform it down once the container is complete after which make sure to transform it back on after utilizing the snow offer. I buy many bags of snow regular to help you absolutely observe that it's not exceptional in the region of snow manufacturing.

I Have talked to some consultant from LG on 8/6 and he said he needs up to 5 days to locate someone in my area to service my refrigerator. It's today 8/12 and that I have nevertheless not seen from LG.

On 8/9, I visited The Home Depot in Harrisburg PA where I purchased the LG refrigerator and The Home Depot's Extended Service Plan, and a representative said that someone from the store would contact me the next day. On 8/11, after not getting a phone In The Homedepot, I called the shop and also the consultant stated he'd contact me straight back after completing with another client. Never received a call-back. Nowadays, 8/13 I again called the Harrisburg Homedepot as well as named the Lengthy Service Strategy again and following a week, they're still attempting to find somebody in my own region to support my fridge. I stay 35 minutes in the Harrisburg Homedepot plus they inform me that I reside in a distant region, this is actually the reason behind the wait in my own support. I talked to some consultant in the Lengthy Service Strategy nowadays and he or she stated that she can't promise when she'll choose a support broker in my own region. After I questioned why I had been offered The Extended Service arrange for my region when there isnot a realtor in my own region for support, she stated that they've no control over making certain there's a service broker in most part of the nation. After I requested after I might anticipate a call-back having a planned period for support, she responded that she couldn't guarantee me something and hung-up on me! I paid $ 2,442.33 to get a fridge and bought The House Depot Extended Service Strategy, and following a week, I still don't possess a planned visit for support plus they repeatedly inform me they're still attempting to choose a company broker.


Offender: Home Depot Extended Service Plan

Country: USA   State: Pennsylvania

Category: Electronics and household app.

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