I spend over $600 to get a granfathered whole-house mother. I named to possess annual mother check up on numerous items the 1 800-4-REPAIR sceduled all of them on Th May 30th. Meanwhile my alongside refridgerator went. The snow is burning the refrigerator is comfortable inside. I contact to obtain support plus they inform me that I curently have mother check planned and so I cannot have somebody emerge before scheduled visit. And so I proceed more and obtain corporate invovled and that I obtain a phone Wed morning 5/23 and also the woman informs me that somebody is likely to be out tomorrow 5/24 between 1-5pm, to correct the refrigerator and go right ahead and do MA check up on the mini-fridge and fridge. They didnt appear and that I contact plus they inform me they discover no report of planned service. And so I clarify once again and that I get nowhere. Therefore tomorrow I return corporate (that ought to not have to occur). But I've now been with no refrigerator since earlier this Sunday along with a vacation weekend with no support until NEXT FRIDAY. I guess my best strategy is always to stop May 30th MA inspections after which contact and plan somebody on a crisis support. I worked for Sears from 1973-1978 5 years which is different organization it was previously. Unfortunately, I'll think hard about potential acquisitions even though items are great the custormer service whilst the children of nowadays state, HURTS!
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