Too much to list, too many times let down, too many unrepaired issues, too many missed appointments. Why don't you start calling your customers and ask them if they are happy with your service provider? Look online at Google, Yahoo, etc., under A&E Factory Service reviews and you will see 0 good and plenty of bad to very bad.
I will make you 1 promise: if any company ever offers me an extended warranty that services their products with another company, you, Home Depot, just lost a customer. PS: this goes for Best Buy, Lowes, Sears, HH Gregg, etc. They all use this company as their first provider, and only after extreme issues will they try to find others to help you, but by then you have been without your washer/fridge/freezer for a month or more.
I have a family of 6 and live 25 min. from town. This has been the worst experience I have ever had, multiple times over 5 years. I hope people will read this and let these companies know something needs to be done about A&E Factory Service and not just change their name and get a new manager.
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