Usacomplaints.com » Electronics and household app. » Complaint / Review: Home Depot - Delivery driver hit my 2009 travel trailer, order cancelled. #899667

Complaint / Review
Home Depot
Delivery driver hit my 2009 travel trailer, order cancelled

I am really not sure where to start... We bought several appliances from Home Depot. The washer and dryer are great. We also bought a refrigerator that had several issues. We talked to our salesman at Home Depot, and he was the only one who got anything done. Come to find out, we had been right the whole time. It was not the fridge we had bought. The one we ordered was much cheaper. They were then happy to come pick up the other one and bring our fridge home. Lol. This one has been a gem.

We went into Home Depot again a couple of weeks ago and were advised to go into the bid room. We wanted almost $5,000.00 in block. The man sent off the bid and got no reply, so instead of calling someone to help him, he told us to go to Lowes and get our block. I have to give them this: they actually did me a favor. It saved me money, and I actually dealt with people who knew what they were talking about. Although, I did have to order 800 of the retaining wall block from Home Depot.

When that was delivered, the driver for the company that delivers for Home Depot hit the side of my 2009 travel trailer and did not say a word. Now I am trying to get my R.V. fixed. Wow...

Then I ordered a compactor online, and it was cancelled. When I got the account, the lady put in the wrong address for my billing to match my account, so of course the order was cancelled. It happened not once but twice, even after I went through the order with an online rep. So I think I have finally learned my lesson. I will not do business here again.



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